🏢 About Us

About 345 Casino – Malaysia's Online Betting Platform of Choice Since Day One

345 Casino was built with one clear goal — to give Malaysian players a safe, fair and enjoyable online betting experience. From slots and Live Casino to Sports Betting on Super League football and BWF badminton, we offer one platform, one account, everything in one place.

500K+
Registered Members
1,000+
Game Types
24/7
Customer Support

📊 345 Casino at a Glance

Year Established 2018
Key Markets Malaysia
Game Providers 50+ Providers
Currency MYR (RM)
Minimum Deposit RM10
Withdrawal Time 3–10 Minutes
0
Registered Members
0
Game Types
0
Game Providers
0
% Customer Satisfaction
Who We Are

345 Casino – More Than Just an Online Betting Platform

345 Casino began operations in 2018 with a straightforward vision — to build an online betting platform genuinely designed for Malaysian players. Not simply copying a foreign model and swapping the language, but truly understanding how Malaysian players play, what they value and how they want to enjoy their digital betting experience.

From day one, we knew that Malaysian players have unique needs. They follow the Liga Super Malaysia and the EPL with equal passion. They take pride in the achievements of the nation's badminton players on the world stage. They want deposits and withdrawals that are simple, using payment methods already familiar in their daily lives — Touch 'n Go, DuitNow, GrabPay — not foreign systems that require layers of extra steps. And above all, they want a platform they can trust completely.

That is 345 Casino today. Over 500,000 registered members across Malaysia, more than 1,000 games spanning slots, Live Casino, Sports Betting and lottery, plus 24/7 customer support available in Bahasa Malaysia. We are not a foreign company trying to break into the Malaysian market — we are a platform built for Malaysia from day one.

"We believe every player deserves a fair, safe, and enjoyable gaming experience. That is the core value behind every decision we make at 345 Casino."

— 345 Casino Leadership Team

In an ever-changing online betting industry, 345 Casino chooses to stay focused on what matters most — player trust. Every year we invest in security infrastructure, expand our game selection with internationally recognised providers and improve the user experience based on real feedback from our player community. 345 Casino's growth is not driven by aggressive advertising, but by satisfied players who recommend our platform to their friends.

One thing we have never changed since day one is our commitment to transparency. At 345 Casino, the RTP (Return to Player) for every slot is clearly displayed, bonus terms are written in plain language and there are no hidden fees in the deposit or withdrawal process. We believe players who are properly informed make better decisions — and that is the foundation of the long-term relationship we aim to build with every member.

Why Malaysian Players Choose 345 Casino

Six key reasons that set the 345 Casino experience apart from other platforms.

Industry-Grade Security

All account data and transactions are protected with 256-bit SSL encryption — the same standard used by Malaysia's leading banks. Two-factor authentication (2FA) is available for all accounts, and independent security audits are conducted regularly to keep the platform protected against the latest threats.

Seamless Payments with Malaysian eWallets

Deposits and withdrawals are supported via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX — all payment methods that are already part of everyday life for Malaysian players. Deposits clear within seconds, and withdrawals are processed in just 3–10 minutes with no unnecessary hassle.

Over 1,000 Games from 50+ Providers

345 Casino's game library includes slots from Pragmatic Play, NetEnt, Playtech and more; Live Casino from Evolution Gaming and SA Gaming; Sports Betting covering Malaysia Super League football, EPL, BWF badminton and over 80 global leagues; plus lottery and e-sports. All on one platform, one account.

24/7 Customer Support in Bahasa Melayu

The 345 Casino customer support team is available around the clock via in-app live chat, WhatsApp, and email. All our support agents are fluent in Bahasa Melayu and understand the context of Malaysian players. Most common issues are resolved in under 5 minutes.

Lightweight & Responsive App for All Devices

The 345 Casino app is optimised for Malaysian smartphones — including older models. It runs smoothly on a standard 4G connection and can be downloaded without going through the App Store or Play Store. The interface is in Bahasa Malaysia and easy to navigate, even for first-time users.

Fair & Transparent Promotions and Bonuses

All bonuses at 345 Casino come with rollover terms written clearly in plain, easy-to-understand language. No hidden terms, no impossible conditions. Promotions are released weekly and cover deposit bonuses, cashback, reload bonuses, and special prize draws for loyal members.

Our Journey

From Humble Beginnings to Malaysia's Platform of Choice

Every step of 345 Casino's journey has been about listening to what Malaysian players need and responding with real, meaningful improvements.

2018
Official Launch of 345 Casino

345 Casino launched with a focus on slots and Live Casino. Over 100 games were available on opening day, with deposits supported via FPX and bank transfer.

2019
Sports Betting Addition

The Sports section launched with coverage of the Malaysia Super League, EPL and several Asian leagues. A live betting system was introduced with odds updated every minute in the early stages.

2020
Malaysian eWallet Integration

Touch 'n Go eWallet and GrabPay have been added as deposit and withdrawal methods, cutting processing times from hours down to just minutes. Membership has grown rapidly.

2021
Mobile App Launch

The 345 Casino mobile app, optimised for Malaysian users, was launched, allowing players to bet from anywhere. Bahasa Melayu customer support was further strengthened.

2022
Badminton Section Launch

Full BWF badminton coverage including the Thomas Cup, Uber Cup and all Super 1000+ tournaments — perfectly in tune with Malaysia's passionate badminton fan base.

2023–2026
Continuous Growth & Platform Improvements

Reached over 500,000 registered members. The live betting system was upgraded to odds updates every 2 seconds. DuitNow and ShopeePay were added. The VIP Programme was introduced with exclusive benefits for loyal members.

The Core Values That Guide 345 Casino

01
Trust

Player trust is our most valuable asset. Every business decision at 345 Casino is measured against one question — does this protect the interests of our players?

02
Transparency

No hidden terms. RTP is displayed, bonus conditions are written clearly, and all fees are stated upfront. We believe an informed player is a happier player.

03
Responsibility

Responsible gaming is more than a tagline. We provide deposit limit, bet limit and self-exclusion tools that every member can activate easily from their account settings.

04
Innovation

The online betting landscape evolves rapidly. 345 Casino continuously invests in new technology to deliver a smoother, faster, and more secure gaming experience.

Game Categories at 345 Casino

🎰
Online Slots
500+ titles from 30+ providers
🃏
Live Casino
Baccarat, Blackjack, Roulette
⚽
Football
Liga Super, EPL, 80+ leagues
🏸
Badminton
BWF, Thomas Cup, 30+ tournaments
🎱
Live Match
Live betting across multiple sports
🎟️
Lottery & E-Sports
4D, keno, e-sports betting

345 Casino's Commitment to Malaysian Players

A Platform Built for Malaysia, Not Translated for Malaysia

There is a significant difference between a betting platform translated into Bahasa Malaysia and one that is truly built with Malaysian players in mind. 345 Casino is the latter. When designing our app interface, we did not take a foreign platform's layout and change the language — we asked Malaysian players directly what mattered most to them and built accordingly.

The result is a platform where all key buttons sit exactly where Malaysian users expect them to be. The sports section prominently features the Liga Super Malaysia and badminton because those are the most relevant to our players — not leagues from distant countries with unfamiliar players. The deposit system prioritises Malaysian eWallets because that is how our players pay in their daily lives. Every one of these is a deliberate design decision, not a coincidence.

Game Fairness – What We Do to Ensure It

Game fairness is one of the most frequently asked questions from new players at 345 Casino. The answer lies in how we select our game providers. All slots at 345 Casino come from providers that hold independent certification from international audit bodies such as eCOGRA, Gaming Labs International (GLI), or iTech Labs. This means the RNG (Random Number Generator) — the system that determines the outcome of every spin — has been tested and verified to be truly random and tamper-proof.

For Live Casino, all games are run by real human dealers operating from licensed studios. Every session is recorded and available for review in the event of a dispute. For Sports Betting, odds at 345 Casino are generated by an automated system that draws on data from multiple global markets and is updated in real time. There is no manual intervention in odds-setting, ensuring a level playing field for all players.

345 Casino VIP Programme – Greater Value for Loyal Players

We believe loyal players deserve real recognition and genuine rewards. The 345 Casino VIP Programme has five tiers — Bronze, Silver, Gold, Platinum and Diamond — with each tier offering progressively greater benefits. Bronze is free for all new members, and your tier upgrades automatically based on your gaming activity.

From Gold tier and above, members enjoy higher weekly rebates with no rollover requirements, increased withdrawal limits, access to exclusive promotions and a dedicated account manager reachable via WhatsApp. At the Platinum and Diamond tiers, additional perks include invitations to special events, personalised birthday gifts and early access to new games and promotions before they roll out to all members.

Customer Support That Actually Helps

Many players have been burned by poor customer support on betting platforms — automated bots that miss the point, agents who struggle with the language, long wait times and answers that never solve the problem. At 345 Casino, we work hard to make sure the support experience is different.

All 345 Casino customer support agents are fluent Bahasa Melayu speakers who understand the context and communication style of Malaysian players. They are trained not just to answer technical questions, but to genuinely help players resolve issues quickly and with care. The live chat channel is available 24 hours a day, and common issues such as deposit problems, account verification, or bonus enquiries are typically resolved in under 5 minutes.

The Team Behind 345 Casino

The people who work hard every day to ensure the best experience for every Malaysian player.

🎯
Product Team
Platform & User Experience

Designs and continuously improves the 345 Casino interface based on daily feedback from Malaysian players.

🔐
Security Team
Data Protection & Systems

Monitoring platform security around the clock and ensuring all player data is protected to the highest international standards.

🎮
Gaming Team
Game Selection & Integration

Responsibly curating and integrating the best games from world-class providers, tailored to the tastes of Malaysian players.

💬
Support Team
24/7 Customer Service

Available 24 hours a day, 7 days a week to assist 345 Casino players in Bahasa Malaysia via live chat and WhatsApp.

📊
Sports Team
Odds & Betting Markets

Sports specialists monitoring the Malaysia Super League, EPL, badminton and over 80 leagues to ensure competitive odds and comprehensive markets.

⚖️
Compliance Team
Responsible Gaming

Ensuring 345 Casino operates to responsible gaming standards and supporting players who need help with self-control.

Payment Methods We Support

345 Casino supports all major Malaysian payment methods — no hidden fees, no lengthy wait times.

Touch 'n Go eWallet GrabPay Boost ShopeePay DuitNow FPX Maybank2u CIMB Clicks
RM10
Minimum Deposit
Instant
Deposit Time
3–10 Min
Withdrawal Time

Contact 345 Casino

Our team is ready to assist you at any time. Choose the channel that works best for you.

In-App Live Chat

The fastest way to get help. Live chat is available 24/7 directly within the 345 Casino app or website. Response times are typically under 2 minutes.

WhatsApp

Contact our support team via WhatsApp for enquiries that need more detailed assistance. Available 24 hours in Bahasa Malaysia.

Email

For official enquiries, reports or issues requiring documentation, email us at support@345casino.best. Responded to within 24 hours.

Telegram

Follow the official 345 Casino Telegram channel for real-time promotion updates, match results and platform announcements.

345 Casino's Privacy Commitment to All Members

All personal information you share with 345 Casino — including your name, phone number, account details, and transaction history — is protected with 256-bit SSL encryption and stored securely in accordance with our strict privacy policy. We do not sell, share, or transfer your personal data to third parties for any advertising or marketing purpose without your consent. For full details on how we handle your personal data, please read Privacy Policy our full team.

Frequently Asked Questions About 345 Casino

345 Casino is an online betting platform offering slots, Live Casino, Sports Betting (football, badminton, e-sports, and more), and lottery — all in one platform built specifically for Malaysian players. To become a member, you must be at least 21 years old, hold a valid Malaysian phone number, and register via the official 345 Casino website or app. Registration is free and takes less than 2 minutes to complete.

Yes. 345 Casino uses 256-bit SSL encryption to protect all data and transactions — the same security standard used by Malaysia's leading banks. All slot games use an RNG (Random Number Generator) that has been verified by independent international audit bodies. Our financial system keeps player funds separate from the company's operating funds for an added layer of protection. Independent security audits are conducted on a regular basis, and the results are available for review upon request by any member.

Withdrawals via DuitNow and Malaysian eWallets such as Touch 'n Go, GrabPay, and Boost are typically processed within 3–10 minutes of the request being submitted and verified. Withdrawals via FPX to a bank account (Maybank2u, CIMB Clicks, and others) take slightly longer, between 15 minutes and 2 hours depending on the bank's processing time. A first-time withdrawal may require additional identity verification as a security measure. 345 Casino does not charge any withdrawal fees for all supported methods.

345 Casino offers over 1,000 games across several main categories. Online slots from leading providers such as Pragmatic Play, NetEnt, Playtech, Habanero, and more, with transparent RTP displayed for every game. Live Casino with real human dealers covering Baccarat, Blackjack, Roulette, Dragon Tiger, Sic Bo, and other variations. Sports Betting covers football (Liga Super Malaysia, EPL, and 80+ leagues), badminton (BWF, Thomas Cup, 30+ tournaments), e-sports, and many other sports. Lottery options including 4D and keno are also available. All games are accessible via the 345 Casino website or mobile app.

345 Casino offers multiple customer support channels available 24 hours a day, 7 days a week. The fastest way to get help is via live chat directly within the 345 Casino app or website — response times are typically under 2 minutes. You can also reach us on WhatsApp for more detailed enquiries. For official matters or issues requiring documentation, email us at support@345casino.best and we'll respond within 24 hours. All our support agents are fluent in Bahasa Malaysia and fully understand the needs of Malaysian players.
⚖️ Responsible Gaming

345 Casino Cares About Player Wellbeing

Betting at 345 Casino should be a source of entertainment, not financial stress. We provide self-control tools that any member can activate at any time — deposit limits, daily bet limits, and temporary or permanent self-exclusion.

  • Daily/weekly/monthly deposit limits can be set within your account
  • Self-exclusion feature available to all members
  • Play-time reminders for sessions that run too long
  • Support and referrals to responsible gambling assistance organisations
⚖️

Play for Entertainment

If betting starts to feel like an obligation or a burden, that is a sign to step back and seek support.

Read the Full Guide
Join 345 Casino Today

Over 500,000 Malaysian Players Have Chosen 345 Casino – Now It's Your Turn

Register for free in under 2 minutes, deposit via Touch 'n Go or DuitNow, and enjoy over 1,000 games on a platform built for Malaysian players.

256-bit SSL 24/7 Support Deposits from RM10 Malaysian eWallet
Bahasa Melayu