Before you start playing at 345 Casino, please read these terms and conditions carefully. They are written in clear, straightforward language so you fully understand your rights and responsibilities as a member of our platform.
📌 Key Summary
These Terms & Conditions are more than a legal document — they represent the trust between 345 Casino and each of our members.
345 Casino's terms are written in plain, straightforward language that any regular player can understand — not confusing legal jargon. We believe an informed player is a happier player who trusts our platform.
Every provision in these terms is designed to protect the interests of players — not the other way around. Deposit limits, bet limits, and self-exclusion features are all part of 345 Casino's commitment to safe and responsible gambling.
If 345 Casino makes any changes to these terms, you will be notified via an in-account notification and your registered email at least 7 days before the changes take effect. There are no silent updates — members will always be informed.
345 Casino does not impose any charges on deposits or withdrawals made via supported Malaysian payment methods. All financial terms are clearly stated in these Terms and within the Finance section of your account.
The identity verification process at 345 Casino is an industry-standard measure to safeguard all members. The required documents are minimal, and verification is typically completed within 24 hours on business days once all documents have been submitted.
If you disagree with any decision made by 345 Casino regarding your account or bets, you have the right to use our formal dispute process, available 24 hours a day via live chat or our support email.
This document sets out the Terms & Conditions governing the use of the 345 Casino platform, including the website 345casino.best and its associated mobile application. By registering an account or using any services provided by 345 Casino, you are deemed to have read, understood, and agreed to be bound by all Terms stated herein. If you do not agree with any part of these Terms, please do not use our platform.
These Terms & Conditions constitute a legally binding agreement between you ("Member" or "Player") and 345 Casino ("Platform", "We"). By accessing, registering for or using 345 Casino's services in any form — whether through the website, mobile app or other digital channels — you confirm that you have read and understood all terms contained in this document.
Acceptance of these Terms is an absolute condition for using the 345 Casino platform. No exemptions are granted to any member without formal written consent from 345 Casino management. The version of the Terms currently displayed on the website is the version in force at any given time — not the version accepted at initial registration if the Terms have since been updated.
By clicking the "Register" button when creating a new account, you automatically confirm your agreement to all Terms & Conditions set out in this document, as well as the 345 Casino Privacy Policy.
To register and use 345 Casino's services, you must meet all of the following eligibility requirements:
345 Casino reserves the right to request proof of age and identity at any time. If a member is found to have registered using false age information, 345 Casino reserves the right to suspend the account and forfeit all existing winning balances.
345 Casino does not accept registrations from individuals who have permanently self-excluded. If you have previously self-excluded from the 345 Casino platform and attempt to re-register using a different identity or information, such action constitutes a serious breach of these Terms.
Each player is only permitted to hold one (1) active account at 345 Casino at any time. Holding multiple accounts is a serious breach of these terms and will result in the suspension of all associated accounts and forfeiture of all balances and winnings without notice. This prohibition applies to accounts registered under different names, phone numbers, email addresses, devices, or IP addresses by the same individual.
You are responsible for ensuring that all information provided during registration and account updates is accurate, current, and complete. This includes your full name, Malaysian phone number, email address, and payment details. 345 Casino will not be held liable for any withdrawal delays or failures resulting from inaccurate account information provided by the member.
You are solely responsible for keeping your account password confidential. Do not share your login credentials with anyone, including family members. If you suspect your account has been accessed without your authorisation, contact 345 Casino customer support immediately. 345 Casino will not be held liable for any losses arising from unauthorised account access if you fail to report the matter promptly.
You may request account closure at any time by contacting 345 Casino customer support. Before the closure is processed, all eligible balances will be transferred to your registered payment account. The closure process takes between 3 to 5 business days to complete.
345 Casino accepts deposits via the following Malaysian payment methods: Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow QR, and FPX (including Maybank2u and CIMB Clicks). All deposits are processed in Malaysian Ringgit (MYR). 345 Casino does not charge any additional fees for deposits made using the methods listed above.
All deposits must be made using a payment method registered in the member's own name. 345 Casino does not accept third-party deposits. If a deposit is found to have been made by someone other than the account holder, 345 Casino reserves the right to freeze the account and return the deposit upon completion of the investigation.
Withdrawals will be processed to the same payment method used for the deposit, subject to identity verification requirements that may apply to first-time withdrawals or amounts exceeding RM5,000. Withdrawals via DuitNow and Malaysian eWallets are typically completed within 3–10 minutes. Withdrawals via FPX to a bank account take between 15 minutes and 2 hours, depending on the processing time of the respective bank.
Winnings derived from bonus funds must meet the specified rollover requirements before they are eligible for withdrawal. The rollover conditions applicable to each bonus are stated in the respective bonus terms under the 345 Casino Promotions section. Any attempt to withdraw bonus funds before the rollover requirements are fulfilled will result in the cancellation of the bonus and forfeiture of associated winnings.
345 Casino reserves the right to place a withdrawal on hold for up to 72 hours for security and anti-fraud review purposes. This is a standard protective measure in place for all members. If your account is subject to this review, our support team will contact you within that period.
All bonuses and promotions offered by 345 Casino are subject to specific rollover requirements as stated in each promotion's terms. By claiming any bonus, you agree to comply with the applicable rollover conditions and related terms. Bonuses may only be claimed by eligible members as specified in each promotion's terms.
345 Casino members are permitted to hold only one (1) active bonus at any given time, unless otherwise stated in the specific promotion's terms. Claiming a new bonus while a previous one remains active may result in the cancellation of one or both bonuses without compensation.
Rollover is calculated based on the total bonus amount claimed. For example, if the rollover requirement is 10x and you receive a RM100 bonus, you must place a total of RM1,000 in bets before any bonus winnings can be withdrawn. The games that contribute towards the rollover and their respective contribution percentages are specified in the terms of each individual bonus.
345 Casino reserves the right to terminate, modify or suspend any promotion at any time, with or without prior notice. However, promotions that a member is actively rolling over will not be unilaterally cancelled without reasonable cause.
Always read the specific terms of each promotion before claiming. Rollover requirements, maximum bet limits while a bonus is active, and bonus expiry dates are all clearly stated on the Promotions 345 Casino.
All sports bets placed at 345 Casino — including Malaysia Super League football, EPL, BWF badminton, Thomas Cup, and other sports — are subject to the standard betting rules set by the platform. The odds displayed at the time a bet is placed are the odds used to calculate winnings, except in the event of a clear technical error.
Live (in-play) betting is subject to market availability and current odds. 345 Casino reserves the right to suspend bet acceptance during a match under certain circumstances, such as technical disruptions or when risk management requires a temporary suspension of specific markets.
Match results for bet settlement purposes are based on official outcomes announced by the relevant sports governing body. For football, this refers to the result at the end of normal 90-minute play unless otherwise stated. For badminton, this refers to the final match result after all sets have been completed. Any events occurring after the official result has been announced will not affect bet settlement.
All slots, Live Casino, and other casino games at 345 Casino use a Random Number Generator (RNG) system that has been verified by independent international auditing bodies. The Return to Player (RTP) value for each slot game is displayed in the respective game information. The outcome of every game is final and cannot be disputed on the grounds of "luck" or "the system."
Confirmed bets cannot be cancelled by members except through the Cash Out feature available on eligible bets. 345 Casino reserves the right to void bets under circumstances such as significant odds errors, technical failures affecting the integrity of the game, or detection of suspicious betting activity.
345 Casino is committed to ensuring that all games on this platform are fair, free from manipulation, and compliant with international industry standards. The following are the measures we take to uphold game integrity:
If you suspect any unfairness in a game at 345 Casino, you have the right to report it to our support team. All reports will be taken seriously and investigated, with a response provided within 72 hours.
Use of the 345 Casino platform is subject to conduct standards that ensure a safe and fair experience for all members. The following actions are strictly prohibited:
Holding multiple accounts, using bots or automated software for betting, player collusion, money laundering through the platform, providing false information during registration or verification, and any form of fraud against 345 Casino or other members.
Any breach of the above prohibitions may result in immediate account suspension or closure, forfeiture of all balances and winnings, and reporting to the relevant authorities where required under applicable Malaysian law.
345 Casino reserves the right to suspend or close any account with or without prior notice if there is reasonable cause to believe that the account has violated these terms, engaged in fraudulent activity or money laundering, was registered using false information, or is being operated by an individual under the age of 21.
If your account has been suspended or closed and you believe the action was unjust, you have the right to submit a written appeal to 345 Casino via email at support@345casino.best within 30 days of the suspension date. Appeals will be reviewed by our compliance team, and a response will be provided within 14 business days.
If your account is closed for reasons unrelated to fraud or a terms violation, any eligible balance will be returned to you via your registered payment method within 10 business days from the date of closure. In cases involving a terms violation or fraud, balances may be withheld pending the outcome of an investigation.
345 Casino provides its betting platform on an "as is" basis, without any express or implied warranties regarding continuous availability, freedom from technical errors, or fitness for a particular purpose. 345 Casino shall not be liable for any indirect losses, loss of profits, loss of data, or business disruption arising from the use of or inability to use this platform.
345 Casino's maximum liability to any member in connection with any claim shall not exceed the total amount deposited by that member in the 30 days preceding the claim. This limit does not apply in cases of gross negligence or intentional fraud on the part of 345 Casino.
In the event of a technical disruption during a game session or live bet, 345 Casino will review system records and settle any affected bets based on the available information. If a settlement cannot be determined, the bet will be voided and the stake returned to the member.
345 Casino is committed to protecting the privacy and personal data of all members. All information collected during registration and use of the platform is processed in accordance with the 345 Casino Privacy Policy, which forms part of these terms. Your data is protected with 256-bit SSL encryption and stored on secure servers.
345 Casino will not sell, transfer, or disclose members' personal data to third parties without your consent, except as required by Malaysian law or a valid court order, or for payment processing purposes by approved financial service providers. For full details on how we collect and use your data, please refer to Privacy Policy us.
345 Casino takes responsible gambling seriously and provides a range of tools to help members maintain control over their betting activity. These tools are accessible directly in your account settings without needing to contact customer support:
If you or someone you know has a gambling problem, please contact Talian Kasih 15999 for free counselling. For more information on available support resources, please visit the Responsible Gaming us.
Betting at 345 Casino is intended for entertainment purposes only. Do not wager money you cannot afford to lose. If gambling begins to affect your daily life, personal relationships, or finances, please seek help immediately.
345 Casino reserves the right to amend, update, or replace any part of these Terms & Conditions at any time. Members will be notified of any material changes via in-app notifications and their registered email address at least seven (7) days before the changes take effect.
Continued use of the 345 Casino platform after the effective date of any amendment will be deemed acceptance of the revised terms. If you do not agree with any amendment, you have the right to close your account before it takes effect, and all eligible balances will be returned to you.
The latest version of these Terms & Conditions is always available on the 345 Casino website. The date of the most recent update will be displayed at the top of this document. You are encouraged to review these terms periodically to stay informed of the platform's current rules.
If you have any questions, concerns, or complaints regarding these Terms & Conditions or the operation of the 345 Casino platform in general, please reach out to our team through the following channels:
All official communications from 345 Casino to members will be sent exclusively via email from the @345casino.best domain. Exercise caution with any party claiming to represent 345 Casino through unofficial channels and requesting your login or financial information.
By registering an account or continuing to use the 345 Casino platform, you confirm that you have read and understood all Terms & Conditions set out in this document and agree to comply with them fully. These Terms govern the relationship between you and 345 Casino and constitute the entire agreement between both parties.
These Terms are effective from: 1 January 2026 | Version: 2026.1
All personal information you provide to 345 Casino — including registration data, payment details, and activity history — is protected with 256-bit SSL encryption and processed in accordance with our strict Privacy Policy. We do not share your personal data with third parties for advertising purposes. For full details on how we handle your data, please read Privacy Policy in full.